When Southeastern Pennsylvania Transportation Authority (SEPTA) opens its Accessible Travel Center, it will mark more than the unveiling of another facility — SEPTA will celebrate helping people with disabilities experience the freedom of traveling on public transportation independently…
SEPTA is the first East Coast transit agency to have an accessible travel training center of this kind. The center was established due to high demand — SEPTA bus ridership by wheelchair users has increased five-fold since 2004, and the need for bus boarding practice and system orientation by customers with disabilities continues to grow.
“Supporting independence and mobility is our goal,” said Cynthia Lister, SEPTA regulatory coordinator. “Travel training enables passengers with disabilities to use public transportation for specific trips on their own and gives them more personal freedom.” read more>> (Source: Metro Magazine)
SEPTA’s Accessible Transit Center is located in the Suburban Station Concourse, Room 108.
At the ATC you can:
- Learn about the service options SEPTA offers and tips on riding
- Practice boarding and exiting in your wheelchair
- Practice navigating SEPTA vehicles if you are partially sighted
- Practice transit use with your service animal
- Work with your trainer or instructor
The Accessible Travel Center is open on weekdays, during regular business hours, to individuals or groups by appointment. For more information, please complete the form below and then click on SUBMIT. Please include all requested information. A staff member will contact you within three working days. You may also contact CCT Customer Service department at 215-580-7145 for more information. (Source: SEPTA.org)